Dear Dale and Kim:
I want to thank you for the wonderful service that you provide. I have been wearing hearing aids for about thirty years and have never had the service from any provider as I have from you.
I have worn five different aids and now wear Audibel. The first aids were over the ear type and worked pretty good until I had ear surgery twice in the right ear around 1981. I had a prosthesis implanted in that ear at that time, after which I had problems with the right aid. I switched over to a different brand for both ears and they were great. When these aids started giving me trouble, I couldn’t get the insurance to pay for new ones, so I switched over to a brand that my insurance would cover. I never did get a good fit and had many problems, so I switched to yet another brand. I was never satisfied that I had a good fit in the right ear and had other problems with them as well. So I purchased Starkey hearing aids.
Hearing Aid Consultants of Jefferson City tested my hearing, set molds, and fitted the aids for me. They also provided a wonderful service of keeping the aids cleaned and my ears free of wax accumulation on a regular basis. I cannot tell you how much that friendship and service has meant to me. This past year I broke the right aid, and had it replaced with a Audibel Hearing Aid. I am very pleased with its performance and, of course, the wonderful service that continues.
In closing, I just want to thank you for all that you do for those of us who have a hearing defect. Thanks seem to be so inadequate for all that you do, but I do surely thank you. May God bless each of you abundantly for many years to come.
A very satisfied patient,